Support Center | WorkAuditor Employee Monitoring Software

WorkAuditor FAQ Find answers to the most common questions about our employee monitoring software

50 frequently asked questions about WorkAuditor employee monitoring software, grouped by topic.

Monitoring Features

WorkAuditor records active time, screenshots, visited websites, searched keywords, chat conversations, email and attachments, print jobs, file operations, USB storage, clipboard and live desktop views on each monitored computer.

Yes. WorkAuditor takes screenshots at configurable intervals. You can replay an employee's screen activity for any selected time period, or record continuous screen video for key applications.

Yes. WorkAuditor supports live desktop viewing in real time, so you can see exactly what is happening on any monitored computer from anywhere. Live camera is also available.

Yes. WorkAuditor records chat conversations including Facebook, Twitter and other messengers, so you can review what was discussed during work hours.

Yes. WorkAuditor records email and webmail activity, including attachments, online downloads and file transfers, to help you monitor business communications.

Yes. Keystroke records capture typed input including time, application and key content, which helps in investigations and data protection.

Yes. WorkAuditor records every print job: time, printer name, computer name, document path, page count and document size.

Yes. USB device usage is recorded in detail, and you can block USB devices to prevent data leakage through removable storage.

Yes. WorkAuditor monitors online storage usage and can block access to cloud drives, FTP transfers and other file-sharing channels to protect company data.

Yes. Application usage is recorded and reported in charts, showing which programs consume the most working time for each employee or the whole team.

Yes. WorkAuditor records all visited websites with time stamps and time spent, and displays top websites reports for quick analysis.

Yes. When client computers go offline, WorkAuditor keeps tracking computer usage and time. Data is uploaded to the server automatically once the computer reconnects.

Yes. WorkAuditor can block specified websites, applications, games and keywords. A whitelist mode allows only approved programs and sites.

No. WorkAuditor is optimized for low CPU and network resource usage, and runs in stealth mode without interfering with normal work.

Yes. WorkAuditor only reads daily running information and does not touch personal or security data, so it is not detected as a virus by common antivirus programs.

Deployment

Windows 2000/XP/Vista/7/8/10 and later, 32-bit and 64-bit, and Mac OS X 10.8 and later. Terminal Server editions support Citrix and Windows Server environments.

Buy a Terminal Server license, one per server. Install the agent as administrator and restart the server to monitor all sessions including Windows RDP sessions.

Yes. WorkAuditor works with Citrix and VMware environments, and Terminal Server editions monitor all user sessions on the server.

Download the agent installer from your WorkAuditor account and run it on each computer you want to monitor. Installation takes only a few seconds and runs in stealth mode.

Yes. Agents can be deployed remotely to multiple machines, which makes rollout to large teams fast and convenient.

WorkAuditor is cloud based and scales easily. A single online console can manage unlimited users, and data storage is included in your plan.

Yes. Because WorkAuditor is cloud based, you can monitor computers from anywhere with an Internet connection, including remote and home workers.

Yes. WorkAuditor works across different networks and locations, which is ideal for companies with multiple branches or remote employees.

Monitoring data is stored securely in the cloud and can be accessed from your online console at any time. Weekly unlimited data storage is included.

Most customers are up and running within minutes: install the agent, connect to your account, and start monitoring. Free upgrading and support are included.

Privacy & Legal

Monitoring employees on company-owned computers is generally legal, but requirements vary by country and state. We recommend notifying employees and having a written monitoring policy.

WorkAuditor monitors work-related computer and Internet activity on company devices. It does not collect private data unrelated to work, and monitoring data access can be restricted by permission levels.

In many jurisdictions you must notify employees about monitoring. Consult local laws and consider publishing a clear monitoring policy before deployment.

Administrators can grant employees access to view their own time and activity reports, which improves transparency and trust.

WorkAuditor is designed to help businesses manage work-related activity on company devices. You should review your own compliance obligations under GDPR and local law for monitoring programs.

Pricing & Licensing

WorkAuditor license size is based on the number of computers you monitor. For example, to monitor 25 computers, purchase 25 agent licenses. You cannot monitor more computers than the license size you purchase.

WorkAuditor costs $24.95 per PC/Mac per month, or $99.95 per PC/Mac per year. Terminal Server / Citrix licenses start at $99.95 per server per month.

WorkAuditor offers a 3 days money back guarantee. If you are not satisfied within 3 days of purchase, contact us for a full refund.

No. After payment, sign up an account and install the agent on target computers. We activate your license in your WorkAuditor account for you.

We accept Credit Card, PayPal, Wire Transfer and Local Bank Transfer. Credit Card or PayPal are fastest; Wire Transfer is also available if needed.

WorkAuditor is cloud based, so you do not need a CD-ROM. Everything is managed through your online account.

Go to the subscription order record and click Cancel subscription. It is cancelled immediately. You can also chat with us or email support.

If you cannot buy online, contact us immediately via email (support@imonitorsoft.com) or LiveChat and we will provide alternative purchase links or methods at once.

Yes. WorkAuditor offers a free trial so you can evaluate all monitoring features before purchasing. Sign up for an account to start your trial.

Yes. You can purchase additional agent licenses as your team grows, and free version upgrades are included for all customers.

Accounts & Reports

Click Sign Up on the WorkAuditor website, create your account with an email address, and you will receive instructions to start your free trial.

WorkAuditor generates attendance, work time, application usage, website usage, print jobs and other reports with bar charts and line charts, viewable and downloadable from the web console.

Yes. Reports can compare data across employees and departments, helping you identify trends in productivity, attendance and tool usage.

Free 24x7 support is available by email at support@imonitorsoft.com or via LiveChat on the website. Free version upgrades are also included.

WorkAuditor includes a 3 days money back guarantee from the date of purchase.

The online console supports multiple user accounts with configurable permission levels, so different managers can view assigned departments.

All monitoring data and reports are available from the web console, so you can check employees' status from any device with an Internet connection.

Weekly unlimited data storage is included in your plan, so historical monitoring data is retained and accessible whenever you need it.

Yes. Agent alerts and keyword filters can notify administrators about specified events, such as blocked keywords or unusual file activity.

Yes. Contact sales at sales@imonitorsoft.com to discuss volume pricing for larger deployments.